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About Us

MOBILE ORDERING TERMS & CONDITIONS / RETURNS POLICY

*1. Acceptance of Terms*

 

By using our mobile ordering app, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not use our online ordering menu.

 

*2. Ordering Process*

 

- You may place orders for food and beverages through our mobile ordering menu.

- Orders are subject to availability and confirmation.

- We reserve the right to refuse service or cancel orders at our discretion.

 

*3. Payment*

 

- Payment for orders is processed securely through our payment gateway.

- We accept the following payment methods: VISA / Mastercard / American Express / Diners Club / Discover / Maestro

 

*4. Refund Policy*

 

- Refunds will be provided in accordance with the following policy:

  - If you cancel an order before it has been prepared, a full refund will be issued.

  - If you cancel an order after it has been prepared or delivered, no refund will be issued.

  - If there is an issue with your order, please refer to your server immediately so that the issue can be resolved 

 

*5. Privacy*

 

- We take your privacy seriously. Please refer to our Privacy Policy (privacypolicy) for details on how we collect, use, and protect your personal information.

 

*6. Changes to Terms and Conditions*

 

- We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our app. It is your responsibility to review these terms periodically for updates.

 

*7. Contact Information*

 

- For any questions or concerns regarding these terms and conditions or our mobile ordering system, please contact us at:

Nemabil Ltd

The Oxford Market

11-13 Market Place

London

W1W 8AH

 

*8. Governing Law*

 

- These terms and conditions are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

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